Support

Support contact: dave@vexti.co

What to include in support requests

• Your Oura account email (or masked form).
• Approximate timestamp of the issue.
• Error message/screenshot from your MCP client.
• Whether the issue is OAuth connect, token refresh, or data retrieval.

Data deletion & token revocation

• Disconnect the app in your Oura account settings.
• Email dave@vexti.co with subject: Oura MCP Deletion Request.
• We will revoke stored credentials and delete associated local records.

Response and resolution targets

• Initial response: within 1-2 business days.
• Credential revocation/deletion: typically within 5 business days.
• Security issues: prioritized and triaged same day when possible.